Customer Forms

Please be aware that we are updating a number of fees on our Schedule of Fees located here effective from 1 November 2025. Specially we are updating the following fees:

• Recalculation of payout figure (first 2 free) will increase to $99 (incl GST).
• Consent to sub-division, leases, 2nd mortgages etc will increase to $400 (noGST).
• Substitute security fee will increase to $400 (no GST).
• Production of title fee will increase to $200 (no GST).
• Insurance arrangement fee will increase to $300 (no GST).
• Trust deed or corporate structure review will increase to $385 (incl GST).
• Dishonour Fee will increase to $40 (no GST).
• Monthly arrears fee will increase to $75 (no GST).
• Duplicate statement fee will increase to $25 (no GST).
• Photocopy of documents will increase to $100 (no GST).
• Courier fee (TT arranging fee on top of service provider fee) is a new fee of $100 (no GST).
• Request fee will increase to $75 (no GST).
• Manual task fee (per hour) will increase to $100 (no GST).
• Discharge Fees:
  • For standard residential loans the fee will increase to $495 (no GST).
  • For all other loans types (other than Private & Residual Stock loans) the fee will increase to $950 (no GST).
  • There is no change to the Discharge Fee for Private & Residual Stock loans where the fee is $1,000 (no GST).
• Settlement fee will increase to $495 (no GST), effective from 4 August 2025 for new loans received.

Should you have any queries in relation to the new fees, please email us at loansupport@thinktank.net.au or call us on 1300 163 184.