Company Policy
Complaints Policy
As part of our on-going commitment to the development of enduring relationships with our customers, we welcome and value feedback and complaints. We have developed this Policy to provide guidance on our approach to addressing and resolving any complaints that may arise. When is it a Complaint?If you have a suggestion on how we can…
Read MoreModern Slavery Statement
Modern slavery is a global problem. Despite increasing awareness about modern slavery, the number of those trapped in modern slavery is increasing. Modern slavery is a relationship based on exploitation. It is defined by a range of practices that include: trafficking in persons; slavery; servitude; forced marriage; forced labour; forced marriage, debt bondage; deceptive recruiting…
Read MoreExtra Care Statement
At Thinktank, we understand that borrowers may face challenging circumstances that make them vulnerable. We are committed to providing these borrowers with the support and care they need during their interactions with us. To ensure that we provide the best possible support, we have implemented a range of measures designed to identify vulnerable borrowers and…
Read MoreThinktank’s Workplace Gender Equality Report
The aim of gender equality in the workplace is to achieve broadly equal opportunities and outcomes for women and men, not necessarily outcomes that are exactly the same for all. Workplace gender equality will be achieved when people are able to access and enjoy equal rewards, resources and opportunities regardless of gender. It will require:…
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